Product Specialist at Vencru Nigeria Ltd

Responsibilities:

• Gain in-depth knowledge of our products, including their features, functionalities, and competitive advantages.
• Conduct market research and analysis to identify customer needs, market trends, and potential opportunities.
• Collaborate with cross-functional teams, including product development, marketing, and sales, to ensure effective product planning and execution.
• Assist in the development of product strategies, positioning, and pricing to maximize market penetration and profitability.
• Create compelling product presentations, training materials, and sales collateral to educate internal teams and external stakeholders.
• Provide product demonstrations, training sessions, and technical support to customers, sales representatives, and partners.
• Act as a product evangelist, attending industry events, conferences, and customer meetings to promote our products and gather valuable feedback.
• Gather customer insights and feedback to inform product improvements, enhancements, and future development.
• Monitor market trends, competitor activities, and customer feedback to recommend product enhancements and identify new opportunities.
• Collaborate with the customer support team to address product-related issues, escalations, and provide timely resolutions.

Requirements:

• Bachelor's degree in business, marketing, engineering, or a related field (or equivalent experience).
• Proven experience as a Product Specialist, Product Manager, or similar role in a technology-driven industry.
• Strong technical aptitude and ability to understand complex product functionalities.
• Excellent communication skills with the ability to articulate product features and benefits clearly.
• Analytical mindset with the ability to gather and interpret market data and customer insights.
• Self-motivated, proactive, and able to thrive in a fast-paced, results-oriented environment.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Customer-focused mindset with a passion for delivering exceptional experiences.
• Proficient in using productivity tools and software applications.