Outsourcing Manager at Centre For Research in Enterprise and Action in Management (CREM) Nigeria

Responsibilities

• Lead in the drive for the acquisition of new customers across all CREM’s business verticals.
• Co-ordinate all Outsourcing business efforts for seamless operations
• Manage outsourced deliverables and services for platform services
• Act as contact point between internal and external teams for outsourced projects
• Maintain an in-depth understanding of outsourcing procedures and methodologies
• Design and drive consistent and organized processes for outsourcing
• Ensure that bills are timely paid by our clients
• Organize, schedule and ensure the execution of training for outsourced staff.
• Build a robust customer relationship management mechanism to ensure retention and enhanced usage.
• Ensure seamless recruitment, placement and management of outsourced staff
• Carrry out any other duties assigned.

Role Specification

• Minimum of an HND / B.Sc in any discipline
• A Master's Degree / Relevant Professional Certification is an added advantage
• Five ( 5) - Ten (10) years hands - on experience in an outsourcing / HR Consulting firm
• Outsourcing experience is required
• Prersentation skills / knowledge of Office suits: Excel, MS Word, Power Point etc.

Salary
N300,000 - N350,000 Monthly.