Operations Manager at FOAK Business Solutions Limited

Job Description

• Reporting to the Directors; the Operations Manager is the senior operational P&L leader responsible for the overall success of the entire business. This role will directly oversee all rentals and the maintenance of rental & logistics equipment, transportation, and support personnel. The ideal candidate should be a problem solver, motivated, self-driven, and a capable leader of people. He/she should be a promoter of best practice and operational excellence and a willing adopter of technology.
• This role requires daily collaboration with the sales & marketing and finance teams whilst being directly responsible for the:
  • Maintenance team,
  • Logistics team
  • Generator operators.

Responsibilities

• Oversee all business operations
• Builds relationships with staff to maintain a high level of customer service and support in a positive team-oriented branch environment
• Analyzes an uses operational information to create positive actions and results
• Promotes an encouraging and safe workplace and adheres to company policy and procedure
• Maintains appropriate staffing levels (quality & quantity) within the business and provides continuous coaching, training, support, and performance feedback.
• Maintains thorough knowledge of market trends and conditions

Requirements

• Proven work experience as an Operations /Facilities Manager in a similar role
• A track record of delivering excellent customer service
• Extensive knowledge of generator operations and maintenance routines
• Strong work scheduling and logistics experience
• Strong leadership, motivational, and people skills
• Good understanding of business financials
• Degree/Diploma in Mechanical / Electrical Engineering.