Latest Jobs at FOAK Business Solutions Limited

Job Description

• Reporting to the Directors; the Operations Manager is the senior operational P&L leader responsible for the overall success of the entire business. This role will directly oversee all rentals and the maintenance of rental & logistics equipment, transportation, and support personnel. The ideal candidate should be a problem solver, motivated, self-driven, and a capable leader of people. He/she should be a promoter of best practice and operational excellence and a willing adopter of technology.
• This role requires daily collaboration with the sales & marketing and finance teams whilst being directly responsible for the:
  • Maintenance team,
  • Logistics team
  • Generator operators.

Responsibilities

• Oversee all business operations
• Builds relationships with staff to maintain a high level of customer service and support in a positive team-oriented branch environment
• Analyzes an uses operational information to create positive actions and results
• Promotes an encouraging and safe workplace and adheres to company policy and procedure
• Maintains appropriate staffing levels (quality & quantity) within the business and provides continuous coaching, training, support, and performance feedback.
• Maintains thorough knowledge of market trends and conditions

Requirements

• Proven work experience as an Operations /Facilities Manager in a similar role
• A track record of delivering excellent customer service
• Extensive knowledge of generator operations and maintenance routines
• Strong work scheduling and logistics experience
• Strong leadership, motivational, and people skills
• Good understanding of business financials
• Degree/Diploma in Mechanical / Electrical Engineering.

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Job Overview

• To take primary responsibility for maintaining all company rental assets in good working order.

Specific Responsibilities
Asset Management:

• Take ownership of all the generating sets, tower lights, and other rental assets in the fleet.
• Carry out initial assessment of assets and present condition report to MD
• Recommend and carry out /oversee repairs as required
• Create & maintain a log for signing generating sets in / out from jobs certifying condition before the next job

Ongoing Maintenance:

• Ensure assets have a maximum “uptime” and availability for work by keeping close control over servicing, repairs, adjustments (screws, bolts belts, battery terminals, doors, exhausts, etc), and top-op (of lubricant, grease, coolant etc.)
• Carry out daily inspection of assets and oversee daily “warming”
• Carry out adjustments as required (belts, screws/bolts, terminals, etc.)
• Debrief field technicians following usage of each genset to discover any issues or incidents
• Remove from service any asset found to be defective and commence immediate repair

Planned & Reactive Maintenance:

• Ensure all generating sets are serviced every 200hrs (max 240) intervals
• Keeping separate service & repair records of each generator / tower-light
• Maintain a spare parts inventory and handle parts orders in conjunction with accountant
• Keep accurate records of all testing, checks, and observations as required
• Attend to machine breakdowns and solve/diagnose any mechanical/electrical failures

Technical Team Lead:

• Lead a small team of maintenance technicians with primary responsibility for asset care.
• Assume the “technical expert” position within the organization is responsible for acquiring, and teaching high levels of technical knowledge, and enforcing best practices.

Operations support:

• Ensure technical support is available to field operators as and when required, especially during site operations.
• Systematically plan and visit sites occasionally to observe asset condition and ensure processes are followed.
• While all the above duties will require team-working with the Logistics Officer and field engineers at all times, the prime responsibility for asset condition remains with the maintenance engineer.

General:

• Undertake all duties safely and per Company Health & Safety and best practice
• Provide accurate information and regular progress updates as required by management
• Carry out various other activities towards furthering Rapid Rentals' business and brand.

Person Specification
Essential Qualifications, Skills, and Experience:

• Qualified (Degree or HND or equivalent) service engineer capable of working on generators up to 1000KVA
• Minimum of 3 years relevant experience in fault-finding and servicing of Cummins and other brands of diesel engines and generator sets.
• Professionally trained in Mechanical engineering, power electronics systems, and mechatronic engineering.
• Expert knowledge of Deepsea control systems
• Technical understanding of synchronized control systems
• Excellent fault-finding and diagnostic skills.
• Understanding of Health & Safety regulations
• Excellent communication skills with a flexible, adaptable approach to working.
• Ability to work accurately under pressure without supervision and as a team
• Ability to interact well with superiors, customers, and colleagues professionally
• Ability to drive

Required competencies:

• Seeing the Big Picture, Collaborating and Partnering, Managing a Quality Service.