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  • Posted: Oct 18, 2025
    Deadline: Not specified
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  • Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
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    Operations Coordinator (Health Care)

    Role Purpose

    • Coordinate day-to-day hospital operations across OPD, Imaging, Laboratory, Dialysis, Cath Lab, Pharmacy, Wards, and Support Services to ensure safe, efficient, and standardized service delivery aligned with POSH policies and PPP performance targets.

    Key Responsibilities

    • Orchestrate daily operations huddles; escalate risks and remove bottlenecks.
    • Implement SOPs, checklists, and turnaround-time targets across departments.
    • Monitor patient-flow (triage → diagnostics → treatment → discharge) and reduce delays.
    • Track departmental KPIs and prepare weekly/monthly reports.
    • Coordinate commissioning tasks and maintenance with Biomed/Engineering.
    • Ensure ERP usage for scheduling, inventory, work orders, and incident logging.
    • Support Quality & Risk for audits, CAPAs, and safety drills.
    • Liaise with Finance on billing integrity, cash controls, and claims completeness.
    • Lead shift handovers and on-call coordination for critical services.

    KPIs / Success Metrics

    • Dept. TATs on target; >95% equipment uptime.
    • >90% SOP compliance; incident closure within SLA.
    • Patient waiting time reduction and improved satisfaction scores.

    Qualifications & Experience

    • Bachelor’s Degree in Healthcare / Operations / Business (Master’s preferred).
    • 5 - 8 years in hospital operations, ideally in tertiary / specialty facilities.
    • Demonstrated experience with ERP/EMR workflows and KPI dashboards.

    Skills & Competencies:

    • Strong coordination and stakeholder management.
    • Data-driven mindset; advanced Excel/ERP reporting.
    • Knowledge of patient safety, infection control, and JCI/ISO concepts.

    Salary
    N600,000 - N900,000 monthly.

    Application Closing Date
    30th November, 2025.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should forward their CVs to: cv@ascentech.com.ng using the job title and location e,g. “Senior Sales Executive – Enugu” as the subject of the email.

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