Loan Collection Officer(Remote)-Service Representative at Midstream Global Investment Ltd

Skills:
1. Proficiency in English: English is the official language of Nigeria and strong communication skills (oral and written) are a must.
2.Strong resistance to pressure and psychological quality, able to withstand work pressure
3.Good learning ability and teamwork spirit
4.COMMUNICATION SKILLS: Clear, courteous and effective communication skills are required.
5. EXPERIENCE: Entry level candidates with no experience will be accepted but training in specialized skills will be provided. Previous work experience is preferred.

Job Responsibilities
1.Responsible for contacting overdue customers by phone, SMS, WhatsApp, etc. for collection work.
2.Understand the reasons for overdue customers and make reasonable repayment plan according to company policy and customer's situation.
3.Record the collection process and update customer information in a timely manner.
4.Assist in handling customer complaints and maintaining customer relationship.
5.Obey the arrangement of superior leaders and complete other work assigned by superior leaders.

Company Benefits

• Basic salary: 60k
• Weekly bonus: daily bonus, weekly bonus, Sunday bonus (up to 15k)
• Provide phone compensation
• Provide skills training within one week of joining the company, and provide transportation subsidies.
• Permission to work from home (return to office for skills training if not performing well)
• Salary increase in three months and again in six months.
• Year-end bonus for good performance every year.