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  • Posted: Jul 4, 2022
    Deadline: Not specified
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    Afrimash is Nigeria’s leading eCommerce marketplace for agricultural items. where you can shop conveniently and securely for quality items and receive your order safely at your location.
    Read more about this company

     

    Livestock Fulfilment Officer

    Job Overview

    • The Livestock Fulfilment Officer will be responsible for the order fulfilment, quality control and shipping of all livestock products, and will coordinate closely with Customer Service and Sales teams to ensure smooth customer experience.

    Responsibilities

    • Overseeing order fulfilment activities of livestock items, including pick-up, sorting and packaging, and dispatch of DOCs, POLs, etc
    • Managing teams of drivers, dispatch riders, full-time and part-time sorting and packaging staff, and other direct reports
    • Maintaining positive and mutually beneficial relationships with vendors, suppliers, field-agents and 3PL partners
    • Reporting weekly on multiple fulfilment and performance KPIs
    • Responsible for quality assurance of all livestock products
    • Providing data-backed and actionable updates to senior management to improve order fulfilment SLAs and vendor performance
    • Maintaining the highest standards of customer service by immediately attending to and resolving customer issues.
    • Analysis of current operations and making recommendations on ways to improve
    • Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals.

    Requirements

    • A Bachelor’s Degree in Animal Science, Agricultural Science or related field
    • Minimum of 1 year experience in a similar role.
    • Proactive and possess excellent interpersonal and communication skills.
    • Proven track record of analytical, interpersonal, leadership, and project management skills
    • Prior experience and familiarity with order fulfilment procedures and processes (added advantage)
    • Proficient in Microsoft Office Suite (Word, Powerpoint, Excel, etc.)
    • Multitasking capabilities
    • Strong customer-oriented focus
    • Experience in poultry management is an added advantage.

    Method of Application

    Interested and qualified candidates should send their Applications to: work@afrimash.com using the Job Title as the subject of the mail.

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