KYC and Onboarding Assistant at DAG Industries Nigeria Limited

Job Summary

• The KYC and Onboarding Assistant is responsible for supporting the customer onboarding process by verifying customer identities, reviewing documentation, and ensuring compliance with regulatory requirements and company policies.
• The role involves conducting Know Your Customer (KYC) checks, maintaining accurate records, and assisting in preventing fraud, money laundering, and other financial crimes.

Key Responsibilities
Customer Onboarding:

• Assist in the onboarding of new customers by collecting and reviewing required documentation.
• Ensure customer information is accurately captured and recorded in the system.
• Verify customer identities and supporting documents in line with company policies and regulatory requirements.
• Ensure all onboarding procedures are completed before account activation.

KYC Verification:

• Conduct KYC checks to confirm customer identity and legitimacy.
• Review identification documents such as government-issued IDs, proof of address, and other required documents.
• Identify incomplete or suspicious applications and escalate to the Compliance team.

Compliance Support:

• Ensure adherence to KYC/AML policies and regulatory guidelines.
• Assist in monitoring customer accounts for compliance with internal policies.
• Report suspicious activities or discrepancies to the Compliance Manager.

Documentation and Record Keeping:

• Maintain accurate and organized records of customer documents and onboarding files.
• Ensure proper documentation for audit and regulatory purposes.
• Update customer information in the database when required.

Customer Support:

• Provide support to customers during the onboarding process.
• Respond to customer inquiries regarding documentation and onboarding requirements.
• Follow up with customers for missing or additional information.

  Requirements
Qualifications:

• Bachelor’s degree or HND in Business Administration, Finance, Economics, Banking, or a related field.

Experience::

• 1–3 years of experience in KYC, customer onboarding, compliance, or banking operations.
• Experience in financial services, fintech, microfinance, or banking is an added advantage.

Skills and Competencies:

• Good knowledge of KYC and AML regulations.
• Strong attention to detail and analytical skills.
• Good communication and interpersonal skills.
• Ability to handle confidential information with integrity.
• Strong organizational and documentation skills.
• Proficiency in Microsoft Office applications.