Admin and Personal Assistant at Elevate Motion Studio

Job Summary:

We are seeking a highly organised and proactive Full-Time Admin and Personal Assistant to support the Operations Manager in the day-to-day operations of our cleaning service business. This role involves a combination of administrative tasks, personal assistance, and client interaction, sales and markerting, ensuring the smooth and efficient management of schedules, communications, and project coordination.

Key Responsibilities:

Administrative Support:

•  Maintain and organise the Operations Manager’s calendar, scheduling appointments and meetings.
•  Manage email correspondence, prioritise messages, and draft responses as needed.
•  Prepare and edit documents, reports, and presentations.
•  Handle incoming and outgoing sales phone calls to potential clients, cleaners, supervisors, address inquiries, and redirect calls as necessary.
•  Maintain an organised filing system electronically.

Personal Assistance:

•  Assist with tasks for the Operations Manager.
•  Manage and track personal and professional expenses.
•  Handle confidential information with discretion and professionalism.

Client and Staff Interaction:

•  Serve as a point of contact for clients, addressing inquiries and scheduling services.
•  Assist in the coordination and communication with cleaning staff.
•  Ensure client satisfaction by following up on service requests and feedbacks.
•  Help manage employee schedules and timekeeping.

Project Coordination:

• Assist in planning and coordinating special projects and events.
• Monitor project timelines and ensure deadlines are met.
• Collaborate with the Operations Manager to develop and implement new processes for efficiency.