Junior Product Manager (Product Research) at Opay Nigeria

Role Overview

• We are looking for a Junior Product Manager (Product Research) to support product discovery and decision-making through structured research, data analysis, and customer insights. This role is ideal for early-career product professionals who are passionate about understanding users, markets, and business problems before solutions are built.
• You will work closely with Senior Product Managers, designers, engineers, business teams, and operations to ensure product decisions are evidence-based and aligned with customer and business needs.

Key Responsibilities

Product Research & Discovery

• Conduct user research (interviews, surveys, usability tests) to understand customer needs, pain points, and behaviors
• Support market and competitive analysis, tracking fintech trends and competitor offerings
• Gather and synthesize insights from customer feedback, support tickets, operations teams, and data dashboards

Data & Insights

• Analyze product usage data to identify patterns, opportunities, and problem areas
• Translate qualitative and quantitative findings into clear, actionable insights

Product Support

• Assist in writing product requirement documents (PRDs), business requirement documents (BRDs), user stories, and problem statements
• Maintain and update research documentation, insight repositories, and product discovery artifacts
• Support development with research-backed inputs

Collaboration & Communication

• Work closely with designers to validate user flows and prototypes
• Partner with engineering teams to clarify requirements and assumptions
• Present research findings and recommendations to product and business stakeholders