Senior Product Manager at Korapay

About The Role

We are looking for a Senior Product Manager to join our growing Product Management team at Kora. We are seeking a Senior Product Manager to lead our Pay-ins and Payouts products.

• As the Product Manager for Pay-ins, you'll be responsible for optimizing the current payment methods we support and building new ways for our merchants to accept payments.
• As the Product Manager for Payouts, you'll be responsible for optimizing and improving the current payout channel we support while building new channels in other countries we are expanding to.
• Product Managers at Kora own the end-to-end problem they are trying to solve with their team. As the Senior Product Manager for either Payouts or Pay-ins, you will develop and execute the product strategy that enables seamless payment experiences for our users.
• This role is a unique opportunity to impact how global and local businesses accept payments from customers all over Africa.

Reporting Relationships & Stakeholder Engagement:

• Report to the Head of Product working as part of the Product Management team
• Working collaboratively with our Product Management, Engineering, Product Design, Business, Compliance, and IT Team to ensure each feature/product is delivered effectively and with the highest quality
• Strong working relationship with Managing Team / Directors / Team Leads around the business

Requirements
What you'll be doing

• Strive to deeply understand user needs by conducting user research and identifying opportunities and pain points. And advocate for user needs through the cycle of building products
• Define, document, and drive roadmaps, project plans, and precise product specifications that consistently deliver quality products for your customers
• Work with a team of engineers and designers to discover solutions to customer pain points, and build and launch products for local and global businesses
• Define and drive roadmaps, project plans, and precise product specifications that consistently deliver quality products
• Ensure successful product launches by working cross-functionally with marketing, merchant success, sales, operations, legal, and compliance teams

What you'll need

• 4+ years of experience in product management, with demonstrated experience in successfully building and shipping impactful products
• Experience building payment solutions in the fintech industry
• Strong strategic thinking, and problem-solving abilities
• You have a good understanding of how software is built and operated and experience in building technical software products
• Strong customer empathy and experience shaping product direction and execution based on customer needs
• Excellent ability to bring clarity and focus to complex and ambiguous situations
• Excellent verbal and written communication skills
• Ability to collaborate and lead teams - Product roles bring responsibility without direct authority. We're looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach
• Curiosity and drive
• Great attention to detail and cares about building quality products
• Experience working with both qualitative customer insights and quantitative data to inform decisions. You've conducted user research, and a/b tests and have worked closely with product analysts