HR Operations Officer at IpNX Nigeria Limited

Job Summary

• We are seeking a Human Resource Operations Officer to join our team. As an integral member of the HCM team, the employee Experience & Operations Officer is responsible for managing HR Operations and ensuring employees have the best experience by designing and implementing strategies that promote operational efficiency.

Responsibilities

• Onboarding & Off-boarding: - Facilitate documentation process for new employees. - Manage the employee induction process. - Work tools Availability Process Management - Manage staff separation process for exiting employees. - Provide updates to exiting employees on final entitlements.
• Staff Probation & Confirmation: Track and follow-up on staff probation and confirmation.
• HR Operations Correspondence: - Attend to requests for embassy letters, reference letters, loan letters etc. - Handle data retrieval as requested by departments. - Attend to previous employer reference requests.
• Staff Welfare: - Procurement and disbursement of gift cards/cash gifts to employee in instances of weddings, new births or deaths. - Improve staff welfare through survey feedback analysis. - Carry out HMO Registration of new employees. - Initiate of Change of Hospital as requested by employees. Quarterly reconciliation of HMO invoices and requisition on PARIC. - Employee inquiry management. Employee Identity Management - Process ID Cards for Employees. - Process complimentary cards for employees.
• HR Analytics & Reporting: - Develop and analyzing recruitment & people management metrics. - Ensure accurate and timely reporting of HR data/metrics - Manage HR Operations dashboards. - Provide data to employees/departments as requested.
• External Correspondence: Maintain accurate and up-to-date employee files across all HR systems such as the HRMS, HR-Hive and overall employee records management.

Qualifications and Requirements

• BSC/HND (2.2/Upper Credit minimum) in Human Resources, Social Science, Arts & Humanities and other related field.
• HRMS systems and database literacy with the ability to quickly pick up new systems. Effective administration and accurate record keeping skills
• 3 years proven experience as a HR Generalist, HCM operations and office support; as well as experience in governance and compliance.
• Ability to identify and implement improvements in systems and processes. Excellent Microsoft Office Skills,Impeccable data reporting proficiency
• Superior communication and interpersonal skills (oral and written). Knowledge of labor laws
• Demonstrate sound judgment, maturity, tact, and a sense for ethics and integrity.
• Analytical and interpretive skills. Ability to integrate information from a wide variety of sources.