HR Generalist at Straight-Gate Publishers Limited

Job Summary

• The Human Resources Generalist will be responsible for managing all core HR functions while serving as a strategic partner to management in driving organizational performance, structure, and growth.
• The role goes beyond administrative HR and requires a proactive professional who can align people management with business objectives, enforce accountability, strengthen systems, and support leadership in decision-making.

Duties and Responsibilities

• Manage end-to-end recruitment processes including job postings, screening, interviews, selection, and onboarding
• Develop and maintain structured HR systems, templates, and documentation
• Create, implement, and continuously improve HR policies, processes, and frameworks to support organizational growth
• Drive performance management by developing KPIs, coordinating appraisals, and monitoring staff productivity across departments
• Provide HR insights to Management to support decision-making on staffing, performance, discipline, and organizational structure
• Identify workforce gaps and recommend practical solutions to improve efficiency and output
• Manage employee relations by handling grievances, conflict resolution, and ensuring a professional work environment
• Oversee disciplinary processes including queries, warnings, suspensions, and terminations in line with company policy
• Maintain accurate and up-to-date employee records, attendance, and leave tracking systems manually or via basic tools
• Coordinate staff welfare, engagement, and communication initiatives
• Support training and development by identifying skill gaps and organizing learning interventions
• Monitor staff compliance with company policies and enforce accountability across all levels
• Prepare periodic HR reports (staff performance, attendance, turnover, etc.) and provide actionable insights
• Collaborate with department heads (Sales, Warehouse, Admin) to align people management with operational needs
• Ensure proper role definition, structure, and clarity across the organization
• Drive a culture of discipline, responsibility, and performance within the workforce
• Continuously review existing systems and recommend improvements to enhance efficiency and control.

Skills and Educational Qualifications Required

• Bachelor’s Degree in Human Resources, Business Administration, or related Fields
• 2 - 4 years relevant HR/Admin experience
• Strong knowledge of core HR functions and processes
• Ability to build structure and systems from scratch (non-ERP environment)
• Strategic thinking with strong business and operational awareness
• High level of integrity and ability to handle confidential information
• Strong leadership and assertiveness in enforcing policies and discipline
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution ability
• Strong organizational and documentation skills
• Ability to work independently with minimal supervision
• High attention to detail and accuracy
• Proficiency in Microsoft Office tools (Excel, Word, Google Workspace, etc.)
• Results-driven mindset with a focus on performance and accountability.

Competencies required:

• Strong knowledge of core HR functions and processes
• Ability to build structure and systems from scratch
• Strategic thinking with strong business and operational awareness
• High level of integrity and ability to handle confidential information
• Strong leadership and assertiveness in enforcing policies and discipline
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution ability
• Strong organizational and documentation skills
• Ability to work independently with minimal supervision
• High attention to detail and accuracy
• Proficiency in Microsoft Office tools (Excel, Word, Google Workspace, etc.)
• Results-driven mindset with a focus on performance and accountability.