HR Concierge Officer at Alexander George Business Support Solutions (AGBSS)

Alexander George Consulting is seeking a highly skilled and knowledgeable HR Concierge Officer to join our esteemed team. The HR Concierge Officer will work from the client’s location, executing comprehensive HR functions with minimal supervision. This role aims to ensure the delivery of exemplary HR services, enhance employee satisfaction, and uphold our high standards of client service. We are recruiting for a client in the manufacturing industry located in Ogun State.

Key Responsibilities:

• Serve as the initial point of contact for employees regarding HR-related inquiries and concerns.
• Provide expert guidance on company policies, benefits, and procedures.
• Facilitate the onboarding and offboarding processes for employees.
• Mediate and resolve workplace conflicts and employee relations issues efficiently.
• Represent Alexander George Consulting as an HR authority at the client’s location.
• Address and resolve client HR needs promptly and with the utmost professionalism.
• Foster and maintain robust client relationships through consistent communication and dedicated support.
• Deliver comprehensive HR services and support autonomously.
• Maintain and accurately update employee records and HR databases.
• Prepare and present detailed HR reports and presentations.
• Coordinate and schedule interviews, meetings, and training sessions meticulously.
• Administer payroll and employee benefit programs and ensure timely dissemination of updates.
• Assist in the development and implementation of HR policies and procedures.
• Conduct regular audits to ensure adherence to company standards and regulations.
• Oversee the performance management process, including setting performance standards and conducting performance reviews.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-4 years of experience in HR role.
• Previous experience in a consulting firm is highly desirable.
• Excellent verbal and written communication abilities to interact effectively with employees at all levels.
• Good understanding of labor laws and disciplinary procedures.
• Excellent organizational and time management abilities.
• Proficient in the use of MS Office applications and HRIS.
• Proximity to Lagos/Ibadan Express Way, Ogun State.