Housekeeping Room Attendant at Premium Swiss Hospitality

Position Overview

• The Hotel Room Attendant plays a crucial role in ensuring the cleanliness and comfort of the hotel rooms.
• They are responsible for maintaining high standards of cleanliness, providing excellent customer service, and ensuring guest satisfaction.
• The Hotel Room Attendant will be part of a dynamic team dedicated to creating a positive and memorable experience for hotel guests.

Responsibilities

• Clean and sanitize assigned hotel rooms and bathrooms, including dusting, vacuuming, mopping, and making beds.
• Ensure that all amenities and supplies are replenished in the rooms, such as towels, toiletries, and linens.
• Report any maintenance or repair issues in the rooms to the appropriate department.
• Follow established procedures for handling and disposing of waste and hazardous materials.
• Respond promptly and courteously to guest requests or complaints, and take appropriate action to resolve any issues.
• Maintain a professional and friendly demeanor while interacting with guests, providing exceptional customer service at all times.
• Adhere to all safety and security procedures, including the proper use of cleaning chemicals and equipment.
• Collaborate with other hotel staff to ensure a smooth and efficient operation.
• Maintain confidentiality and respect guest privacy at all times.
• Attend training sessions and meetings as required.

Qualifications

• High School Diploma or equivalent.
• 2+ years relevant work experience.
• Prior experience in a similar role in the hospitality industry is preferred.
• Strong attention to detail and ability to work independently with minimal supervision.
• Excellent time management skills and the ability to prioritize tasks effectively.
• Good physical stamina and the ability to perform repetitive tasks.
• Exceptional customer service skills and a positive attitude.
• Strong communication skills, both verbal and written.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Familiarity with health and safety regulations in the hospitality industry.
• Flexibility to work in shifts, including weekends and holidays.