Recovery Manager at Fina Trust Microfinance Bank

Job Summary

• The Recovery Manager is responsible for managing the bank’s delinquent loan portfolio, driving effective collections and recovery strategies, and minimizing credit losses.
• The role focuses on reducing Portfolio at Risk (PAR) and Non-Performing Loans (NPLs), while ensuring compliance with regulatory standards and maintaining positive customer engagement where possible.

Key Responsibilities

• Develop and implement recovery strategies for overdue loans
• Manage and supervise recovery teams and field collectors
• Drive collections and recovery performance across all loan segments
• Oversee legal recovery and repossession processes
• Monitor portfolio performance and provide recovery reports
• Collaborate with Credit, Risk, and Operations teams

Key KPIs

• Recovery Rate
• Reduction in PAR & NPL
• Amount Recovered vs Target
• Cost of Recovery

Requirements

• 7–10 years experience in credit/recovery (microfinance or banking) in Recovery
• Strong leadership, negotiation, and analytical skills
• Knowledge of CBN regulations and lending practices