Cigar Head – Bar & Lounge at Multipro Consumer Products Limited

About Us

• We are coming up with a vibrant bar & lounge known for delivering premium nightlife experiences, exceptional service, and a lively atmosphere.
• We are seeking an experienced and driven Cigar Head to lead our team and take our operations to the next level.

Job Summary

• The Cigar Head is responsible for overseeing all cigar-related operations within the lounge, including cigar selection, storage, service, and customer experience.
• This role requires deep knowledge of cigars, proper humidor management, and the ability to guide guests in selecting and enjoying premium cigars

Key Responsibilities
Cigar Program Management:

• Curate and manage the cigar menu, including premium and specialty cigars
• Source cigars from reputable suppliers and ensure product quality
• Maintain variety to suit different customer preferences and budgets

Humidor & Storage Management:

• Maintain proper humidor conditions (temperature and humidity levels)
• Ensure cigars are stored, rotated, and preserved correctly
• Monitor inventory to prevent damage, dryness, or mold

Customer Experience:

• Guide customers in selecting cigars based on taste, strength, and preference
• Educate guests on cigar types, origins, and proper smoking techniques
• Provide cutting, lighting, and pairing recommendations (e.g., whiskey, cognac)
• Build relationships with regular and VIP customer.

Requirements & Qualifications

• Proven experience in a cigar lounge, bar, or luxury hospitality setting
• Strong knowledge of cigars, including brands, regions, and flavor profiles
• Experience with humidor management and cigar storage
• Excellent customer service and communication skills
• Sales and upselling ability
• Leadership or supervisory experience is an advantage.