Head of Retail Banking at E-Barcs Microfinance Bank Limited

Summary of Key Duties and Responsibilities

• Develop, execute and manage retail strategy and tactical business plan, taking into account the market opportunity/growth potential, competitor activity, existing capabilities and risk appetite;
• Agree target market selection and customer propositions within the strategy;
• Devise and agree product and sales mix;
• Define measurable business growth objectives, management processes and measures;
• Define and develop a service-based sales culture; and
• Develop the business cases and the analysis of potential market, including the physical network and self-service channels

Qualifications and Experience Required

• Undergraduate Degree;
• A Master’s degree/professional qualifications will be an added advantage;
• 5 Years’ Experience in banking, finance or fintech;
• Business Development and Customer service skills;
• Relationship/People Management Skills,
• Leadership skills, Effective Communication skills; and
• Marketing, Selling and Credit analysis skills.