Front Desk Officer at Greenland Hall

Location: Alakuko, Lagos

The Role

Are you the kind of person who can multitask with a smile? We are looking for a professional and welcoming Front Desk Officer to be the "face" of our company. As the first point of contact for clients, partners, and employees, you will play a crucial role in shaping the first impression of our organization.

The ideal candidate is organized, tech-savvy, and possesses the "people skills" to handle everything from a high-stakes client arrival to a busy multi-line phone system.

Key Responsibilities

• Guest Relations: Greet and direct visitors, ensuring they feel welcome and are connected with the correct department promptly.
• Communication Hub: Manage the switchboard, screen incoming calls, and handle general email inquiries with speed and professionalism.
• Logistics & Mail: Coordinate incoming and outgoing couriers, distribute mail, and maintain the visitor log.
• Administrative Support: Assist with basic bookkeeping, meeting room scheduling, and maintaining a tidy, stocked reception area.
• Security: Monitor office access and maintain security awareness by following check-in procedures.

What We’re Looking For

• Experience: Previous experience in a reception, administrative, or customer service role is preferred.
• Tech Proficiency: Comfortable using MS Office (Word, Excel, Outlook) and office equipment (printers, VOIP phone systems).
• Communication: Exceptional verbal and written communication skills—you should be as clear in an email as you are in person.
• Professionalism: A polished appearance and the ability to remain calm and resourceful under pressure.
• Multitasking: The ability to juggle several tasks at once without letting the "customer experience" slide.

Why Join Us?

• Competitive Compensation: 50 -100 plus benefits.
• Work Environment: A modern, collaborative office space with a supportive team culture.
• Growth: Opportunities for professional development and advancement within the company.