Furniture Quality Assurance Officer at Matrix Design & Works Limited

Job Description

• Take a thorough look at the plans, specifications and blueprints to understand the product requirements.
• Resolve quality-related issues and adhere to deadlines.
• Design a quality assurance protocol that can be used across all departments.
• Recommend improvement measures to the production process to ensure quality control standards are met.
• Guide the production team onquality control issues to enhance the quality of the product.
• Monitor customer satisfaction levels.
• Monitor production phase at various levels.
• Prepare documentation of inspection process, which includes detailed reports and performance records.
• Ensure all procured goods meet the specified standards.
• Visit project sites to analyze ongoing operations and ensure they correspond with clients’ expectation.
• Reject all the incoming raw materials that fail to meet quality expectations and report the issue to the concerned department at the earliest.