Relationship Manager, Value Chain, Corporate Bank at Ecobank Nigeria

JOB CONTEXT 

• The Relationship Manager (RM), Value Chain Banking operates as the primary commercial architect for assigned corporate ecosystems, bridging corporate treasury needs with embedded financial solutions.

This role demands:

• Deep expertise in supply chain dynamics
• Technical mastery of trade finance, cash management, and digital platforms
• Entrepreneurial mindset to monetize ecosystem flows

Key Dimensions:

• Portfolio Size: 5-8 anchor corporates + 200+ ecosystem participants
• Revenue Accountability: $15M+ annual revenue target
• Solution Focus: Supply chain finance, dealer financing, API-enabled B2B payments

Key Responsibilities

Business and Financial Performance

• Achieve $8M+ annual revenue from assigned value chains
•  Onboard 50+ new ecosystem participants quarterly
• Structure $5M-$25M supply chain facilities per anchor client
• Maintain portfolio quality (NPL 

Customer Excellence

• Conduct monthly check-ins with anchor corporate treasury teams
•  Implement distributor financing programs with 80%+ utilization
• Achieve NPS >75 across ecosystem tiers
• Resolve operational issues within 24 business hours

Ecosystem Development

• Map 2-3 new monetizable flows per anchor annually
• Train 200+ SME participants on digital solutions yearly
• Identify cross-sell opportunities (FX, cash management)

Process Execution

• Ensure 5-day turnaround for supplier onboarding
• Maintain 95% data accuracy in ecosystem documentation
• Enforce dynamic risk limits based on anchor health

Risk Management

• Monitor concentration risks in ecosystem tiers
• Flag early warning signals for 100% of participants
•  Verify 100% KYC compliance for all onboarded entities

Digital Adoption

• Drive 60% paperless onboarding of dealers/suppliers
• Implement ERP payment triggers for 3+ anchor clients
• Achieve 40% mobile app usage among ecosystem SMEs

JOB PROFILE

Experience & Expertise

• 5+ years in corporate/commercial banking with 2+ in trade finance
• Hands-on experience with:
• Supply chain finance structures
• B2B payment platforms
• Credit risk assessment for SMEs
• Industry knowledge in key sectors (e.g., manufacturing, retail)

Skills & Competencies

• Ecosystem Thinking: Connects corporate needs with SME financing
• Technical Fluency: Explains API banking in simple terms
• Relationship Juggling: Manages corporate treasurers + SME owners
• Data Literacy: Interprets working capital metrics

Education

• Bachelor's in Business/Finance
• Certifications (preferred)-Certificate in Trade & Supply Chain Finance, Digital Banking certifications
• 7+ years in corporate banking with 3+ in trade/supply chain finance
• Proven track record in Structuring receivables finance programs, Digital platform integrations, Working capital optimization
• Sector specializations (e.g., FMCG, automotive, healthcare)