Front Desk Personnel at SENCE Nigeria

RESPONSIBILITIES:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Ensure the front desk area is visually appealing and reflects the brands aesthetic.
• Provide information about the brand’s products and services to clients and guests.
• Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
• Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
• Address and resolve basic customer concerns, or redirect them to the appropriate department.
• Schedule appointments and manage the brands calendar for meetings and events.
• Serve as a central point of contact between different departments and external parties.

Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment.

Requirements

• Minimum academic qualification of ND in any related discipline
• An interest in the fashion industry
• Innovative and creative
• Passionate about helping people
• A minimum of 1 year of proven experience in a customer service or front desk role
• Excellent communication and interpersonal skills
• Proficiency in using office software and equipment
• Strong organisational and multitasking abilities
• Knowledge or interest in fashion and current trends
• Detail oriented
• Professional appearance and demeanour
• Proximity to Lekki Phase 1 is an added advantage