Front Desk Officer at Institute of Chartered Accountants of Nigeria (ICAN)

Job Description

• This position provides administrative supports and interfacing functions to the Institute and renders services to key stakeholders.

Key Accountabilities

• Keeps front desk tidy and presentable with all necessary materials;
• Warmly welcomes guests and visitors to the Institute;
• Attends to enquiries and addresses complaints;
• Courteously answers all incoming calls and redirects them as appropriate;
• Receives letters, packages and other correspondence and distributes same to the appropriate departments;
• Takes up other duties as assigned.

Education and Experience

• HND / B.Sc in Arts or Social Sciences
• Minimum of 1-2 years’ experience in similar role.

Skills / Competencies:

• The role requires listening and MS office skills, strong communication, interpersonal and multitasking skills, attention to details, confidence, integrity and demonstrated ability to effectively engage diverse groups of people and work under pressure.