Front Desk Officer at Astracrest Investment Limited

Job Summary

• Astracrest Investment Limited is seeking a professional and customer-oriented Front Desk Officer to serve as the first point of contact for clients and visitors.
• The ideal candidate will manage reception duties, handle client inquiries, and support administrative functions within the company.

Key Responsibilities

• Welcome and attend to visitors and clients in a professional manner.
• Manage incoming calls, emails, and inquiries regarding property listings and company services.
• Schedule appointments and meetings for management and sales teams.
• Maintain visitor records and office logs.
• Provide administrative support including filing, documentation, and office coordination.
• Direct client inquiries to the appropriate department.
• Ensure the reception area is organized and presentable at all times.

Requirements
Educational Qualification:

• Minimum of OND / HND / Bachelor’s Degree in Business Administration, Mass Communication, or related field.

Experience:

• 1–2 years experience in a front desk, receptionist, or customer service role.
• Experience in real estate, hospitality, or corporate office environments is an advantage.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Good organizational and multitasking abilities.
• Professional appearance and attitude.
• Proficiency in Microsoft Office applications.
• Ability to handle client inquiries related to property services.