Field Services Channel Manager at Schneider Electric Nigeria

• Achieve FS revenue and growth targets through channel partners
• Understand and develop the channel partner country landscape.
• Establish & drive a 5-year business plan with BU/Country Channel leader counterpart.
• Develop partner account profiles and executes the sales plan. 
• Establish revenue and growth targets with the selected channel partners.
• Identify and contact potential customers or prospects, either existing or new and select the appropriate channel
• Secure customer satisfaction by overseeing all ongoing channel activities with the customer (orders, delivery…)
• Utilizes BFO (Salesforce.com) for sales funnel management.
• Provide weekly forecasts and summaries promptly.
• Prepare sales quotations and proposals with the quotation team regarding FS’s expected margin.
• Run regular reviews with channel partners per selected program in conjunction with FS Partner Program Leader.
• Work closely with Inside & Outside Service Sales Representatives to maximise business opportunities.
• “Feed” the Field Services Marketing leaders with Offers feedback and needs.
• Educate channel partners on all SE products and services.
• Coordinate and attend trade shows and marketing/sales seminars for channel partners as needed
• Understand and promote Schneider Electric's entire offer basket with emphasis on the Field Services offer

Main interactions:       

Customers, Field Services Partner Program Leader, Global Field Services Channel leader and GFS, Go to Market Leader, Services Sales Manager, Secure Power BU Channel Manager

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Qualifications

 About You:

• BSc Electrical Engineering plus Commercial Qualification.
• Experience in IT, Data Centre, Cloud and Service Provider Segments, Electrical Distribution and Industrial Automation products and Services.
• Product knowledge/experience (UPS, Cooling, MV/LV Distribution systems, Digital Services)
• 5 - 10 years of work experience in services sales and channel management.
• Prior experience with channel/sales required in West Africa.
• Ability to build a sustainable and reliable relationship with the channel partners and the customers. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills, including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product will be a distinct advantage.