Digital Sales Executive at Speedaf Nigeria Limited

About the job

• We're seeking a creative and results-driven Sales Executive to leverage TikTok and other Social Media platforms to make sales and drive business growth for Speedaf Express. 
• The ideal candidate is expected to efficiently expand B2C potential customers such as social media platforms, e-commerce, trading companies, etc. or have other existing resources to meet Speedaf Express’ business needs.

Key Responsibilities

• Must be able to perform field sales and cold calling to meet expected sales target having insights in the E-commerce and social media sales industries. 
• Must be able to carry out surveys and research in order to understand customers’ needs and expectations.
• Develop and execute sales strategies that leverage TikTok and other social media platforms.
• Must be familiar with the industry’ clientele such as e-commerce merchants, social media platforms and other companies that need the type of delivery services we offer.
• Screen out the target customers and understand the customers’ business model based on the types of delivery services we offer such as direct operation, distribution, e-commerce, warehousing, and so on.
• Must understand each customers’ needs and expectations in order to communicate the queries/ enquiries of the customers and increase customers satisfaction through a signed agreed SLA which will be pertinent to the kind of business the customer(s) operate in.
• Identify potential clients and market segments that align with our logistics services and generate new leads through research, networking, and cold calling.
• Analyze sales performance and metrics by identifying changes in market trends to inform future sales strategies with the end goal of enhancing sales process and revenue.
• Collaborate with the operations team to create tailored logistics solutions for customers.
• Collect, analyze, and interpret sales records including client interactions and sales forecast to obtain information useful in preparing reports.

Skills and Requirements

• Bachelor's Degree in Business Administration, Sales and Marketing, or a related field of study.
• Must be proficient in social media platform software.
• Must be proficient in Microsoft office tools.
• Must have a strong online presence.
• Proven track record in sales, with a minimum of 2 years of experience in a similar role with proven track records in E-commerce, B2C and social media platforms (e.g. Tik-Tok, Instagram, etc.).
• Must be able to customize logistics solutions and design according to customer needs.
• Must be able to transmit prospective customers to paying customers.
• Must have customer retention and relationship skills.
• Must be able to identify prospects, identify prospects' challenges and proffer solutions and build rapport and maintain client relationships and Retention.
• Proficiency in CRM software and other sales tools.
• Must be a good negotiator.
• Proven experience making sales on various social media platforms.
• Excellent verbal and written communication skills.
• Ability to analyze sales data and metrics.