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  • Posted: Aug 9, 2025
    Deadline: Not specified
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  • At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require ...
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    Customer Service Officers- Ikeja

    Responsibilities

    • Contact customers with overdue accounts to arrange payment plans.
    • Negotiate payment arrangements to maximize debt recovery.
    • Maintain accurate records of customer interactions and payment plans.
    • Report progress on collections and accounts.
    • Collaborate with legal teams for escalated cases.
    • Stay informed of relevant financial laws and regulations.
    • Evaluate and implement effective debt recovery strategies.

    Qualifications

    • Bsc/HND/OND in Finance, Accounting, Business Administration, or a related field.
    • Experience in debt recovery, collections, or a similar role.
    • Knowledge of financial laws and regulations.
    • Strong negotiation and communication skills.
    • Ability to handle high-stress situations and client interactions.

    Skills

    • Customer Relationship Management (CRM) software
    • Microsoft Office Suite (Excel, Word)
    • Debt recovery strategies
    • Negotiation
    • Communication
    • Problem-solving
    • Time management

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    Method of Application

    Interested and qualified? Go to Careers Verified on forms.gle to apply

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