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  • Posted: Oct 28, 2025
    Deadline: Nov 30, 2025
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  • PGE Travels and Education Consulting is a dynamic and customer-focused travel and education agency committed to making global travel and study opportunities accessible and seamless. We specialize in admission processing, visa application, flight booking, travel insurance, and comprehensive educational consultancy services. Our goal is to provide tailored sol...
    Read more about this company

     

    Customer Service Officer

    Responsibilities:

    • Respond promptly to customer inquiries via phone, email, and in person.
    • Provide accurate information on travel packages, educational programs, and consulting services.
    • Assist clients with bookings, applications, documentation, and payment processes.
    • Handle customer complaints and provide effective solutions to ensure satisfaction.
    • Maintain detailed and up-to-date client records in the company database.
    • Coordinate with internal teams to ensure timely service delivery and client follow-up.
    • Support marketing and administrative activities when required.
    • Uphold a professional and friendly company image in all interactions.

    Requirements:

    • Bachelor’s degree in Business Administration, Customer Service, Tourism, or a related field.
    • Previous experience in customer service or client relations (experience in travel or education is an advantage).
    • Excellent communication and interpersonal skills.
    • Strong problem-solving ability and attention to detail.
    • Proficiency in Microsoft Office and CRM software.
    • Ability to multitask and manage time effectively in a fast-paced environment.
    • Positive attitude, teamwork, and commitment to delivering outstanding service.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should forward their CV to: Careers@pgeeducation.com using the position as subject of email.

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