Jobs at PGE Travels and Education Consulting

Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in person.
• Provide accurate information on travel packages, educational programs, and consulting services.
• Assist clients with bookings, applications, documentation, and payment processes.
• Handle customer complaints and provide effective solutions to ensure satisfaction.
• Maintain detailed and up-to-date client records in the company database.
• Coordinate with internal teams to ensure timely service delivery and client follow-up.
• Support marketing and administrative activities when required.
• Uphold a professional and friendly company image in all interactions.

Requirements:

• Bachelor’s degree in Business Administration, Customer Service, Tourism, or a related field.
• Previous experience in customer service or client relations (experience in travel or education is an advantage).
• Excellent communication and interpersonal skills.
• Strong problem-solving ability and attention to detail.
• Proficiency in Microsoft Office and CRM software.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Positive attitude, teamwork, and commitment to delivering outstanding service.

go to method of application »

Responsibilities:

• Provide administrative and clerical support to ensure efficient office operations.
• Manage correspondence, phone calls, and emails in a timely and professional manner.
• Maintain organized records, files, and databases.
• Assist in scheduling meetings, appointments, and travel arrangements.
• Prepare reports, memos, and other business documents as required.
• Support coordination of company events, trainings, and client meetings.
• Handle office supplies and ensure the workspace is well-maintained.
• Collaborate with other departments to support daily business functions.

Requirements:

• Bachelor’s degree or diploma in Business Administration, Office Management, or a related field.
• Proven experience in an administrative or office support role.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong attention to detail and ability to multitask.
• Professional attitude, confidentiality, and discretion.
• Ability to work independently and as part of a team.
• Experience in the travel or education industry is an added advantage.