Customer Service Intern (4-Month Internship) at MyMedicalBank

• MyMedicalBank is seeking a motivated and customer-oriented Customer Service Intern to support our growing operations team. This internship provides an excellent opportunity to gain hands-on experience in customer service, healthcare operations, and client management within a fast-growing healthcare services company.

Key Responsibilities

• Respond to customer enquiries
• Assist in managing customer requests and service bookings.
• Support the documentation and record-keeping of customer interactions.
• Help manage social media responses and basic engagement.
• Escalate customer complaints or urgent issues to the appropriate team.
• Provide accurate information about MyMedicalBank services.

Requirements

• Minimum qualification: OND (students awaiting NYSC or recent graduates may apply).
• Good communication and interpersonal skills.
• Customer-focused attitude with willingness to learn.
• Basic knowledge of social media platforms.
• Ability to work in a fast-paced environment.
• Added Advantage
• Proximity to Ikeja will be considered an advantage.

What You Will Gain

• Practical experience in customer service and healthcare operations
• Exposure to CRM tools and service management systems
• Opportunity to work closely with an experienced operations team
• Professional work experience within the healthcare industry
• Monthly stipend-50000