Credit Control Officer at GIG Logistics

About the role

• The Credit Control Officer is responsible for implementing the company’s credit policies and ensuring that payments are collected promptly to maintain a healthy cash flow.

Responsibilities include, but are not limited to the following:

•  Evaluate and assess the credit worthiness of new and existing clients, based on financial analysis and history.
•  Monitor outstanding invoices and proactively reach out to clients for overdue payments for debt recovery.
•  Maintain detailed records of client accounts, including payment history, terms, and outstanding balances.
• Prepare periodic reports on accounts receivable, overdue accounts, and potential bad debts, highlighting any trends or issues for legal actions when necessary
• Establish credit limits and terms for new clients in partnership with the finance and legal departments, periodically reviewing to adapt to changing circumstances.
• Coordinate with the sales teams to align credit policies with customer engagement strategies.
• Conduct periodic credit policy audits to ensure adherence and effectiveness.
• Work with clients to address billing inquiries, discrepancies, or disputes in a timely manner.
• Collaborate with other departments, including finance, sales, and operations, to ensure a seamless billing and collection process.
•   Identify potential risks in the credit portfolio and implement strategies to mitigate them.
•  Regularly review industry and economic trends that may impact clients' payment behaviours.

Education & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2-4 years of experience in credit control, preferably within the logistics or supply chain industry.

Technical Skills

• Strong knowledge of credit management principles, accounts receivable, and collections.
• Excellent negotiation, communication, and interpersonal skills.
• Detail-oriented with strong organisational and time-management abilities.
• Result-oriented and self-motivated
• Excellent business reporting & presentation skills
• Ability to multitask and manage pressure