Community & Partnerships Lead (Business Support) at Founders Factory

About The Role

Business Support Accelerator is a 12 week Accelerator run by FFA Academy, designed to help new and early-stage SMEs grow their business further & faster. We are looking for a Community & Partnerships Lead who will be a key supporter for entrepreneurs in the Business Support community. You will be responsible for creating and maintaining a strong network of ecosystem contacts including business support organisations, incubators/accelerators, funding providers and others that provide support that can contribute to business growth. You'll be expected to link our program graduates into these key networks and communities. In addition, you will lead the development and execution of our network of alumni, fostering a sense of community among program participants and creating opportunities for engagement and support.

The ideal candidate must be a self-starter who can take ownership of the role and work closely with core team members in conceiving, orchestrating and executing projects, and establishing strategic partnerships beneficial to the company. The ideal candidate will constantly operate with a strong sense of urgency to get things done and is result-oriented.

Key Responsibilities:

• Spearhead and take charge of the community building & partnership strategies to drive engagement.
• The end-to-end management of programs and initiatives in-line to our community building strategy, content framework, target audience and objectives.
• Identify and develop new business and partnership opportunities.
• Maintain positive and strong relationships with other ecosystem enablers.
• Responsible for monitoring and reporting the performance of the business community initiatives.
• Leading the day-to-day community development and retention programs.
• Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement.
• Build relationships with investors, mentors, and other ecosystem stakeholders that can support our portfolio companiesAct as the voice of the community, providing feedback and insights to improve products, services or processes.
• Track and analyse key community metrics to measure success and identify areas for improvement.
• Work closely with MEL team to track metrics of alumni businesses performance
• Other duties as assigned.

Skills Required

• Bachelor’s Degree or equivalent preferably in Business, Marketing or other related degrees.
• A minimum of 5 years’ experience in a community relations & partnership role, where you have successfully hosted meaningful programs aimed at serving early stage entrepreneurs and businesses.
• Experience engaging with entrepreneurship programs and collaborating with other ecosystem players.
• Experience in membership or community management/development.
• Experience in partnership or stakeholder management.
• Excellent relationship management, communication, and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholdersEntrepreneurial mindset that thrives in a fast-paced, dynamic environment and is adaptable to change.
• Goal-oriented and ensure KPIs are met.
• Creative, strategic and analytical thinking.
• Ability to work independently with minimal supervision, while also being a team player when required
• Ability to cultivate long-term strong community/ business relationships.
• Ability to persuade and influence others.
• Ability to travel for long periods of time when required e.g. 2-3 weeks.