Community Liaison Officer at Dorman Long Engineering

Responsibilities

• Act as the main liaison between DLE and community leaders, ensuring timely and transparentcommunication on matters affecting the communities.
• Establish regular meetings with community representatives to discuss ongoing and upcomingprojects, and address community concerns.
• Communicate DLE’s policies, community development plans, and corporate socialresponsibility (CSR) initiatives to the communities in a clear and culturally appropriate manner.
• Mediate disputes and address grievances between DLE and the communities, finding solutions that are agreeable to both parties.
• Work proactively to prevent conflicts by identifying potential community issues early and addressing them before they escalate.
• Implement and maintain systems for tracking and addressing complaints or concerns raised by the communities.
• Assist in planning and coordinating CSR projects that align with both DLE’s goals and the communities’ needs.
• Support the monitoring of these projects to ensure they are effectively contributing to community development and addressing any gaps or concerns.
• Ensure DLE complies with relevant community engagement regulations and policies.
• Keep the management team updated on community-related legal requirements and ensure adherence to these standards.

Requirements

• Bachelor’s degree in Social Sciences, Public Relations, Community Development, or a related field.
• Certification in Public Relations, Community Relations, or from recognized professional bodies is an added advantage.
• Minimum of 7 years’ experience in community liaison/relations or similar roles, preferably in the oil & gas, engineering, or construction sectors.
• Experience working in the Niger Delta or with communities in high-conflict environments is highly desirable.
• Proficiency in local languages or dialects is an advantage.
• Experienced in building respectful relationships with communities, engaging stakeholders, and navigating local customs and power structures.
• Proven ability to manage and resolve conflicts, de-escalate tensions, and negotiate practical, mutually beneficial solutions.
• Excellent communication skills, with the ability to engage diverse audiences clearly, empathetically, and effectively.
• Strong collaboration skills, with a track record of working productively with internal teams, NGOs, and local authorities.
• Self-motivated and results-oriented, with sound judgment and the ability to remain composed and professional in complex situations.