Clinical Supervisor at Grassroots Lifesaving Outreach (LESGO)

Number of Openings: 4 (2 per LGA)

Location: Madagali and Yola South – Adamawa State

Employment Type: Contract

Contract Duration: 6 Months

Job Summary

This position will be responsible for the Coordination of health services through the provision of clinical services in facilities and in the field (Mobile Services). The Clinical Supervisor directs and manages an effective clinical service delivery team using applicable principles of Social Work and/or Counseling which include - patient psychosocial assessment, group and individual psychotherapy, family intervention, patient/family education and treatment planning. Setting goals for performance and deadlines in ways that comply with project goal. Organizing workflow and ensuring field staff understand their duties or delegated tasks. Monitoring field staff productivity and providing constructive feedback and coaching. He/She reports to Health Coordinator.

Main Duties & Responsibilities

• Shall report to the LGA Team Lead
• Supervise health workers and volunteers (CHEWs, JCHEWs and CHVs)
• Mobilize and coordinate facility and field health volunteers during service delivery at facility level and mobile outreaches
• Develop and implement community outreach plans to increase awareness in target communities or locations
• Maintain and Keep accurate records of activities, meetings and submit same to Team lead on weekly or as may be required
• Undertake/lead advocacy and build good relationships with the community
• Coordinate and ensure seamless referral services to appropriate quarters or service locations 
• Identify and report challenges and successes to the project management team
• Provide mentorship, guide and training to health colleagues  volunteers as
• Ensure compliance with project guidelines and standards
• Supervise drugs stock management in mobile clinics and facilities.
• Act as focal point for liaison with community leaders and representatives in facilities
• Share regular, timely updates to Team Lead.
• Monitor the drugs consumption by establishing/maintaining mechanisms of consumption record and inform the Team Lead in case of any unusual usage, or stock shortages
• Identify and rectify gaps or weaknesses in medical activities by using monitoring and supervision tools
• Ensure rapid communication of suspect communicable disease
• Supervises the team to ensure high quality service delivery in the community according to the current National guideline.
• Support monthly community level review meetings

Management:

• Reporting and attendance to different meetings
• Operational Management of Clinic team.
• Manage supervise and activities of all field support staffs ensuring presence, accountability, reporting, data collection and submission.
• Updating team on any development from LESGO Office
• Report any issue relating to misconduct to Coordinator or HR team.
• Daily supervision of CHEWs, JCHEWs and CHVs
• Tracking activities of team members.
• Ensure time sheet, attendance are filled and signed daily and monthly
• Organize the weekly schedule of the Clinic team to ensure the smooth running of the activities
• Ensure that field staff respect their assigned tasks
• Provide strong leadership to ensure Clinic staff understand and work according to LESGO principles.
• Prepare weekly activities report to submit to the Team Lead

Position Requirements

• Minimum of bachelor’s degree in Public Health, Nursing, Community Health or any other health related field
• Proficient in the use of Microsoft office tools (Word, Excel, PowerPoint)
• Excellent leadership and coordination spirit
• Fluent in English and local language (Hausa)
• Experience working with NGO
• At least 2-3 years’ experience in coordinating, implementing and managing primary and secondary health programs
• Ability to Travel as the need arise
• Treat beneficiaries with dignity and apply UNICEF Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field.
• Prevention of Sexual Exploitation and Abuse
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within LESGO) and amongst beneficiaries served by LESGO
• Any other duties that may be assigned from time by supervisors.

Skills and Competency Required:

• Good relationship management/ advocacy skills
• Must possess good data analysis, report writing, interpretation, and presentation skills.
• Good written and verbal communication skills
• Leadership/mentoring skills, supervisory and good interpersonal skills
• Patient counselling.
• High level of integrity and adherence to professional ethics
• Proficiency at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
• Ability to prioritize, plan and organize workflow to tight timeframes
• Ability to multitask and work with minimal supervision
• Attention to detail and ability to follow up on tasks to completion
• Excellent interpersonal skills, a good listener that is easy to talk to.
• Any other duties that may be assigned from time by supervisors.

Compliance & Ethics:  

• Promotes and encourages a culture of compliance and ethics throughout LESGO
• As applicable to the position, maintains a clear understanding of LESGO and donor compliance and ethics standards and adheres to those standards. 
• Conducts work with the highest level of integrity.

Note

• LESGO is an Equal Opportunity Employer LESGO considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
• Women are strongly encouraged to Apply.
• The LESGO and LESGO workers must adhere to the values and principles outlined in LESGO- Standards for Professional Conduct. These are Transparency, Accountability, Partnership, Integrity, Team work.
• In accordance with these values, the LESGO operates and enforces policies on Beneficiary Protection from Exploitation and Abuse PSEA, Child Safeguarding, Anti Monetary Laundering Policy, Anti-Fraud, Core Humanitarian Sphere Principles, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
• Only qualified candidates will be contacted