MEAL Officer at Terre des hommes (TDH)

Position Summary

The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer, under the supervision of the MEAL manager, supports the MEAL manager to provide methodological and technical support to teams in order to ensure the quality of MEAL tools in projects and programmes, working within the framework established by the MEAL department/organisation, also as the  MEAL Officer with previous experience in CFRM will supervise the CFRM assistance by ensuring  a Structural and clear feedback /complains channels are maintaine, and complaints  channeled internally to the appropriate department 

As the MEAL Officer will also  ensures that MEAL approaches, methods, tools are relevant and consistent across Tdh programmes and partner organisations. Helps plan and implement activities requiring specific MEAL expertise. The Officer helps develop a dynamic approach to MEAL inside and outside Tdh (as part of regional partnerships, networks, centers of expertise, working groups, etc.). Ensures MEAL is an integral part of the program department, and M&E department plays a support role for the program departement. Support to develop, especially for the program department, an institutional culture that encourages critical thinking, collective learning and teamwork, as part of the organisation’s focus on quality and accountability. The MEAL Officer will  also plays an important role in improving information management and data quality, and in strengthening knowledge sharing. 

Finally in the capacity of MEAL Officer, will ensure that data trends and analyses are able to be extracted from the information entered into the system.  Will also ensure data is gathered to report in monthly 5Ws, shared with the appropriate sector that ensures high-quality information management of target beneficiaries in the project. Will also support the Design, Monitoring, Evaluation and Learning Team as required 

Key Responsibilities

Technical Responsibilities Support :

• Lead the field-level operationalization of the project MEAL throughout the life of the project, while supporting the programs team with tools and capacity building to monitor and report on the implementation·
•  Operationalize the Reporting Matrix and Data Management Plan to ensure that data flow from the field to the central database is timely, accurate, and aligned with project milestones
• Take full ownership of deploying and maintaining the Data Collection Tools (Kobo/ODK forms, FGD/KII guides)across multiple locations, ensuring they are correctly utilized by program teams.
• Manage the field-level implementation of the Complaints Feedback and Response Mechanism (CFRM) component by ensuring that feedback channels are accessible, complaints are documented in the CFRM Database, and response timelines are respected in line with Tdh standards
•  Operationalize the Learning Plan by facilitating reflection sessions with program teams to discuss findings from the M&E reports, ensuring that data-driven evidence is used to improve project implementation.
• Ensures ethical principles related to M&E are respected, especially those concerning gender equality, fairness and “do no harm”. Protects confidential data, applies the principles of informed consent, and protects children during the collection, processing, analysis and use of M&E data
• Monitoring (during implementation) · Planning and implementing baseline surveys, end-line survey monitoring and evaluation exercises and project im-pact assessments as stated on the MEAL work plan. 
• Helps prepare and organise routine monitoring activities and special monitoring projects. · Supports data analysis processes and assists in drafting qualitative reports for effective programme management. 
• Provides technical support to ensure that M&E information is used effectively and adapted to target audiences dur-ing operational and strategic decision-making, at the delegation and in coordination with head office, including for institutional reporting.
•  Informs the Project manager of any unmet targets, contextual changes (risks and opportunities) and negative ef-fects on beneficiaries.
• Develops project-associated MEAL tools and guidelines and ensures that the relevant staff and partners are trained and coached on the use of these tools throughout the life of a project.
• Ensures the monitoring of program quality independently of the program\'s team, with the support of the MEAL man-ager, with the use of methods and instruments such as quality check lists, process monitoring, post-implementation monitoring and KAP.
• Ensures regular field visits to Tdh & partner programming locations to verify implementation and to conduct data quality audits, also to meet beneficiaries and get their feedback. 
• Applies Mobile data collection instruments where applicable, and supports the programs team in developing data-bases, and simple information management process to track and report implementation. Learning & Reflections. 
• Contributes to periodical project level reflection meetings, writing digestible reflection and lessons learning reports. 

Ethics.

• Ensures ethical principles related to Core Humanitarian Standards are respected within all MEAL processes and programs.
• Mainstream gender equality, fairness and “do no harm”, data protection protocols throughout all programming pro-cesses.

Qualifications and Experience

• Bachelor’s degree in Statistics, Economics, Development Studies, Social Sciences, Public Health, Monitoring & Evaluation or any related field 
• Master’s degree or professional certification in M&E, Project Management or Data Analysis is an added advantage 
• Minimum of 2–3 years of progressive experience in Monitoring, Evaluation, Accountability and Learning (MEAL) within NGOs or humanitarian contexts. 
• Proven experience in designing and implementing M&E systems and frameworks, conducting baseline, midline and endline surveys, data collection, cleaning and analysis, indicator tracking and reporting. 
• Experience in Child Protection, WASH, Nutrition, Health or humanitarian emergency response is highly desirable
• Expertise in project cycle management, detailed knowledge of processes and tools, and experience in leading participative processes

Languages

• Fluency in English both written and spoken is required 
• knowledge of local languages such as Hausa, Kanuri or other relevant languages is an added advantage 
• Ability to write clear reports and effectively communicate findings

IT Knowledge  

• Proficiency in data collection tools such as KoboToolbox, ODK, SurveyCTO or similar platforms, ability to design digital questionnaires including skip logic and validation rules 
• Advanced knowledge of Microsoft Excel including pivot tables, formulas and dashboards, experience in data cleaning and validation. 
• Familiarity with Power BI, Tableau, SPSS or STATA is an advantage, experience with information management systems such as CPIMS+ or similar databases, strong skills in Microsoft Word and PowerPoint for reporting and presentation, ability to visualize data using charts and dashboards, basic knowledge of GIS tools such as QGIS or ArcGIS is an added advantage, understanding of data protection, confidentiality and ethical data handling 

Core Competencies

• Manages time and priorities, meets deadlines  
• Cooperates and contributes to achieving goals Supports and advises colleagues 
• Adapts communication to the intercultural environment 
• Respect for others

As well as the following specific “professional” competencies

• MEAL Systems, Quality & Accountability Standards – L3 
• Ethical Data Management, Child Protection & Safeguarding – L3 
• Community Engagement & Participatory Monitoring Approaches – L2 
• Communication, Reporting & Stakeholder Coordination – L2 
• Professional Integrity, Learning & Adaptive Practice – L2

Additional Requirements

• Adherence to Tdh Code of Conduct, Child Safeguarding, and PSEA policies.
• Compliance with Tdh administrative and security procedures.
• Previous experience in Northeast Nigeria is an advantage.
• This job description is not exhaustive and may evolve according to project needs.

Terre des hommes – Nigeria is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.