Change Management Specialist at Procept Associates Professional Services Limited

Procept is recruiting for the position of Change Management Specialist with a strong commitment to implementing seamless transitions and driving successful changes for our client. The selected candidate will be responsible for providing essential guidance and support during organizational transitions, ensuring that changes are effectively adopted and integrated across our client company.

Job Description

• Develop and execute change management strategies to align with organizational goals.
• Work with cross-functional teams to ensure changes are implemented in a coordinated manner.
• Identifying potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
• Stakeholder communication pre and during change implementation
• Assess existing change management practices, identify gaps, and create a change management roadmap to improve the organization's change processes and support effective decision-making.
• Establish a new change management framework for the organization if none exists and develop a roadmap for implementing and integrating change management practices across all aspects of the organization's operations.
• Identifying resistance and performance gaps, and work to develop and implement corrective actions.
• Design and deliver training programs to ensure effective adoption of new systems and processes.
• Monitor the progress of change initiatives and evaluate their effectiveness.
• Stay up to date on industry trends and best practices in change management and apply them as appropriate to the organization’s change initiatives.
• Create training materials and provide training sessions for employees to adapt to the changes.
• Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.
• Provide expertise in managing organizational transitions to ensure business continuity.
• Monitor, measure, report, and enhance change management practices throughout the organization to ensure continuous improvement and successful execution of change initiatives.

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• ITIL4 Foundation Certificate is mandatory.
• Proven comprehensive training and certification in Change Management.
• Minimum 5 years of experience in change management or related fields, preferably with a top-tier consulting firm.
• Strong understanding of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Experience in leading or supporting organizational change initiatives, including large-scale transformations.
• Ability to read and interpret project plans, stakeholder analyses, and impact assessments.
• At least 3 years of experience in successfully overseeing and facilitating technical change initiatives, promoting a culture of knowledge sharing and adoption across the organization.
• Strong leadership, effective communication, problem-solving, coaching, and teamwork skills are essential for this role.