Cashier at Talents and Skills Africa

Job Brief

• We are looking for a Cashier to manage all transactions with customers accurately and efficiently.
• Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.
• To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate.
• You should also be available to take evening and weekend shifts occasionally.
• Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges

Requirements and Skills

• High School Degree
• Work experience as a Retail Cashier or in a similar role in sales
• Basic PC knowledge
• Familiarity with electronic equipment, like cash registers and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented.