Aggregator at Personal Trust Microfinance Bank

Job Description

• Active POS deployment to viable Customers / Agents.
• Streamline the tasks performed by POS agents, ensuring secure and efficient payment processing.
• Manage customer accounts, check balances and perform various financial transactions.
• Provides training and support to POS operators to ensure they understand how to use POS equipment, comply with regulations, and provide quality customer service.
• Provides reporting and analytics tools that help agents and financial institutions track transactions, monitor performance, and make data-driven decisions
• Assists POS agents to comply with regulatory requirements and compliance standards in the financial services industry.
• Evaluate the performance of POS operators and ensure they are providing quality service to customers.
• Collect and analyze statistics on POS agent transactions and services for informed decision making and improvement.
• Contributes to the Overall Brand awareness of the company through credible actions and brand presence.
• Monitor agents performance for transactions and active terminals.
• Retrieve the POS terminals in case of non-performance.
• Timely resolution of issues, and complaints

Requirements

• Candidates should possess an HND / B.Sc with not less than lower class.
• Minimum of 2 years experience as a POS Aggregator, Marketer or Sales Officer in any financial institution.
• Good communication and selling skills
• Ability to manage a team.
• Banking experience selling or managing POS agency
• Must have a good network of POS agents across Lagos.
• Excellent analytical and negotiation skills.