Advisor - Learning and Talent Management Commercial Marketing and CRXHuman Resources at MTN Nigeria

Reports To: Manager - HR Business Partnering

Division: Human Resources

Mission:

• Design and/or implement learning programs and career development frameworks to enhance employee capabilities across technical, leadership and soft skills domains.
• Lead talent assessment and succession planning initiatives to identify high-potential employees and create structured development paths for critical roles.
• Partner with business leaders to analyze skill gaps and develop targeted training solutions that align with organizational strategy and demands of both the telecoms and technology industries.
• Monitor and evaluate effectiveness of learning programs through KPIs, feedback mechanisms and ROI analysis to ensure continuous improvement and business impact.

Description:

• Assist in the implementation of Talent Development initiatives and monitor implementation of talent/succession plans for talent pool candidates.
• Manage learning budget and resources efficiently.
• Develop customized learning plan as an outcome of capability gap assessment deployed.
• Collaborate with business leaders on learning and talent initiatives.
• Curate personalized learning recommendation to employees to close identified gaps.
• Identify and document participant tracking methods and MTNN accountability requirements.
• Develop periodic reports and statistics on learning related activities in the organization and participants’ progress
• Generate talent/ succession planning, career management and employee development reports as required.
• Analyze and provide statistical data in relation to career management, employee development and succession readiness.
• Support in the preparation of the required documentation for talent review and participate in development/career management discussions.
• Collate employee career development plans and maintain all employee career/ development records in appropriate database.
• Provide administration support for MTN’s Leadership Talent Management programme and other development initiatives.
• Provide required support in driving and implementing business initiatives of assigned divisions.
• Provide support for career management function, educating staff on career management options, rules and related matters and 
• assisting in career development campaigns.
• Facilitate completion of any personality/strengths assessments to be deployed to employees
• Facilitate e-learning utilization as part of MTNs 70:20:10 Philosophy.
• Develop and maintain related training policies, procedure and guidelines.
• Maintain accurate learning records.
• Support succession planning and leadership development.
• Analyze learning metrics.
• Communicate learning and career opportunities.
• Ensure 100% compliance with stipulated regulatory training requirements from ITF and others.
• Administer learning management systems (LMS).
• Track and monitor employees’ career within MTN and ensure the career management system is updated accordingly in response to approved employee movement or status changes.
• Manage and evaluate vendors and consultants as they relate to continuing education services.
• Provide appropriate information and advice to MTNN employees wishing to pursue a programme and / or those already on the scheme. (Information such as late registration, assignment submission, withdrawals, etc.).

Education:

• First degree in any related discipline 
• Fluent in English
• Affiliation with HR professional body – CIPM, HRCI, SHRM, ATD, NITAD

Experience:

3-7 years’ experience which includes

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
• Experience working in a medium-sized organization