Administrator, Administrator, Travel Desk at Standard Bank And Trust Co

Job Summary

• Responsible for contributing to and continually improving an efficient and cost effective process designed to assist staff in their travel in compliance with the bank's policies and Government regulations.
• Coordinates processes to ensure stakeholders 360 satisfaction. An awareness of and strategic response to external influences, such as legislation, costs and environmental pressures is vital.
• Assist in arranging domestic and international staff travel bookings, confirmations and hotel reservations.
• Assist in visa procurement, transfer protocol arrangement.
• Able to handle quick and last-minute changes in travel plans.
• Churning out travel-related reports as demanded
• Maintains an excellent relation with external stakeholders such as embassies, immigration, airport staff etc
• Ensure efficient and prompt services are delivered to both external and internal customers.
• Keep an adequate record on expenses on visa applications and tickets.
• Accurate processing of invoices and prompt payments to service providers.

Qualifications

• BSc Degree in Project Management/Architecture/ Building Construction or related field.

Experience:

• 3-5 years working experience in travel industry
• Working knowledge on visa issuance and ticket booking
• Abreast with the travel industry information
• Well informed about embassies.

Behavioural Competencies:

• Problem Solving
• Decision Making
• Interacting with People
• Inviting Feedback
• Planning.

Technical Competencies:

• Data Analysis
• Planning, Forecasting and Budgeting
• Reconciling Financial Records
• Service Management Processes
• Supplier Relationship Management
• Travel Arrangements.