Travel & Visa Consultant at PGE Travels and Education Consulting

Job Summary

• We are seeking a detail-oriented and customer-focused Travel and Visa Consultant to assist clients with travel planning, visa processing, and related advisory services.
• The ideal candidate will be responsible for guiding clients through visa application procedures, ensuring all documentation meets embassy requirements, and providing accurate travel information

Responsibilities

• Advise and assist clients with travel planning and booking of flights, accommodations, and travel insurance.
• Handle visa and relocation applications for destinations including the USA, Canada, the UK, the Schengen Zone, Asia, Africa, and others.
• Develop customized travel and study packages based on client needs and preferences.
• Provide expert guidance on visa requirements, documentation, and interview preparation.
• Liaise with embassies, visa application centers, airlines, and global partners to ensure smooth processing.
• Maintain accurate records of applications, transactions, and customer communications.
• Proactively follow up with clients and provide updates on application status.
• Upsell additional services such as travel insurance, airport pickup, accommodation arrangements, etc.
• Offer after-sales support and collect client feedback to improve service quality.

Requirements

• Bachelor's Degree in Travel, Tourism, Hospitality, International Relations, or a related field (preferred).
• At least 1–3 years of experience in a travel agency or visa processing role.
• Strong knowledge of visa application procedures for major countries (e.g., USA, Canada, UK, Schengen).
• Familiarity with GDS booking systems (e.g., Amadeus, Sabre) and CRM tools is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work independently and handle multiple applications simultaneously.
• A passion for travel and customer satisfaction.

Benefits

• Salary: N200,000 monthly.
• Competitive salary based on experience level
• Commission and Incentives based on performance
• Career growth and professional development opportunities
• Regular training on new visa policies and travel trends
• Access to discounted travel and relocation packages.