Account Partner - SME Sales (Lagos Island Badagry) at MTN Nigeria

Reports To: Manager - EB Sales Large and Medium Enterprise Badagry

Division: Enterprise Business

Mission:

• To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
• To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans which meet operational targets for revenues, profitability and customer satisfaction. 

Description:

• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue
• Carry full responsibility for the fulfillment of the sales process – from lead generation to bill delivery.
• Prepare weekly and monthly corporate sales status reports. 
• Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Conduct research on potential customers and their disposable income using the data mining system.
• Prepare and present all sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
• Manage virtual team to ensure log of all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ industry operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership-relationships with customers, up to C-level, based on trust and an in-depth understanding of the customers’ business
• Assist customers in understanding the value proposition and differentiations of the MTN data products and services.

Education:

• First degree in any related discipline 
• Fluent in English  

Experience:

3-7 years’ experience which includes

• Minimum of 3 years’ experience in an area of specialization; with experience with working with others
• Experience working in a medium organization