Operations Assistant at a Reputable Company

Our client is a hospitality technology company hiring an on-site Operations Assistant. You will run daily operations, keep teams aligned, and use AI to make workflows faster and leaner.

This role suits someone who has worked inside a tech company before and treats AI as a daily work tool, not a buzzword.

What you will do

• Run daily operational workflows and track progress across teams.
• Resolve operational issues, escalations, and service gaps before they reach customers.
• Spot process inefficiencies and ship practical fixes.
• Coordinate work across product, customer success, and field teams.
• Build operational reports and maintain clean records.
• Roll out new policies and standard operating procedures.
• Use AI tools to automate routine tasks, draft reports, summarize meetings, and speed up data work.
• Handle administrative duties as needed.

What we are looking for

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2 to 5 years of operations or administrative experience, with a minimum of 2 years inside a technology company (SaaS, fintech, hospitality tech, or similar).
• Hands-on use of AI tools to improve workflows. Be ready to share specific examples in your interview.
• Working knowledge of CRM systems (HubSpot, Salesforce, Zoho, or similar).
  Strong problem-solving skills and a bias toward action.
• Clear written and verbal communication.
• Strong organizational skills and comfort multitasking in a fast-paced setting.
• Proficiency in Microsoft Office and Google Workspace.

Benefits

• Monthly salary of ₦200,000.
• Career growth and professional development support.
• Five-day work week.
• Collaborative, low-bureaucracy team environment.