Operations Manager at Ysidra Creative Solutions Limited

Job Description

• We are looking for a self-motivated, Operations Manager to Formulate and implement departmental and organizational policies and procedures to maximize output.
• He/She will be responsible for planning organizing efficient utilization of resources (manpower, raw materials and equipment capacity) and ensuring that production lead-time is optimized.

Responsibilities
Operations:

• Organize and coordinate day-to-day business operations in ways that ensure maximum productivity.
• Establish organizational/operational structures.
• Develop methods to monitor project or area progress.
• Monitor, manage and improve the efficiency of all business units, and provide corrective supervision where necessary.
• Facilitate coordination and communication between business units
• Implement and/or manage operational and production plans.
• Develop and monitor operation of the definition of Service Levels Agreements (SLAs), Mous, Trade Agreements.
• Produce monthly oprations review reports to evaluate growth performances
• Plan work schedules, estimate material costs and assign duties to staff to maintain effective performance of activities and response to fluctuating workload
• Develop methods to monitor project or area progress; and provide corrective supervision if necessary.
• Active involvement in estiating, negoating and agreeing budgets and timescales with procurement and marketing managers.
• Develop and Implement Project Cost Management Plan.
• Responsible for cost, schedule control and validates payment milestones with finance before payment to vendors.
• Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develop and maintain a filing system
• Be responsible for calendar management requiring interaction with internal staff and external executives and assistants, clients, consultants and vendors.
• Manage activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met.
• Ensure operation of supplies by completing preventive maintenance requirements; calling for repairs; maintaining supplies inventories.
• Facilitate the definition of project missions, goals, tasks, and resource requirements.
• Develop and maintain relationshps with partners/vendors/suppliers.
• Responsible for end-to-end quality project delivery and PO closure.

Strategic Input:

• Liaise with top management. Assist in the development of strategic plans for operational and sales activity.
• Collaborate with production in vendor screening and selection.
• Proactively communiate observations that will improve the efficiencies and success of the company.
• Assist in special projects on an as needed basis with other staff members.

Qualifications

• First Degree preferred
• Must have 2 - 4 years experience in operations .
• Applicants with lower educational qualifications and real experience will also be considered.
• Computer literate with an intermediate knowledge of MS Office.
• Professional project management certification and experience are an advantage.
• Its also a plus if you reside on the island.

Skills & Abilities:

• Excellent written and verbal communication skills
• Problem analysis and problem solving
• Team-leadership and collaboration
• Ability to work autonomously in a highly demanding and often ambiguous environment with outstanding attention to detail and exceptional organizational skills.
• The candidate must also possess strong analytical acumen and be comfortable generating evaluating various forecasts, metrics and analyses.
• Good conceptual thinker with strong negotiation skills.
• Outgoing proactive, patient and willing to work with tight deadlines
• Relaxed and confident in liaising with individuals at all levels.
• Communication skills (both oral and written) are also important