Hotel Operations Manager at Janchine Nigeria Limited

Essential Information

• An experienced hotel operations manager to oversee day-to-day operations.
• Duties include supervising the work staff and interacting with customers to ensure satisfaction.
• Prospective professionals may qualify for this job with a bachelor's degree, or related work experience and a certificate or associate's Degree.

Job Description

• Hotel operations managers oversee the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. It is the hotel operations manager's job to deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.
• A hotel operations manager may have assistants or assign department heads to help manage the hotel. Creating a work schedule, hiring new employees, and training staff are all duties a hotel operations manager can perform.
• While company executives usually set various hotel polices, the hotel operations manager will sometimes get to assign special discounts or honor advertising promotions.

Job Requirements

• Bachelor's Degree in Hotel, Business or Hospitality Management. In some cases, a general liberal arts degree at this level is acceptable if the applicant has hospitality work experience.
• Minimum of 3 years experience in the industry
• Demonstrating strong leadership and motivational skills is important for the hotel operations manager when supervising employees.
• Strong communication skills are also essential in meeting the needs of the customers and making sure their stay is a satisfactory one.