ICT Specialist 1 at ICRC - International Committee of the Red Cross

Main duties and responsibilities

• Offers 1st and 2nd  level service desk support to users in Abuja and other ICRC offices in Nigeria
• Installs, updates and maintains ICT and Telecom infrastructure of all ICRC offices in Nigeria.
• Manages ICT stock and inventory database
• Ensures that global/country-level policies and procedures are implemented and followed.
• Briefs, advises and trains end-users on the ICRC's ICT systems.
• Drafts and updates technical documentation for all IT equipment.
• Carries out the duties of ICT Specialist 2 when s/he is absent.
• Installs, updates and maintains ICT and Telecom setup of all ICRC offices in Nigeria.
• ICT Inventory Attribution and Management   
• ICT Services, System and Infrastructure

Education and Experience Required

• Bachelor's Degree or equivalent higher education degree in ICT domain (Electronics, Telecommunications, Computer science or similar field). Post Graduate or Master's Degree is an asset.
• 2-3 years of experience in IT, electronics or similar position.

Desired profile and Skills:

• Excellent command of written and spoken English
• Capacity to integrate and implement ICRC policies and procedures
• Skilled in the following competencies: Adapting & Learning; Planning, Organization & Assessment; Communication (Ability to express views and ideas); Analysis & Synthesis
• Understanding of telecom especially VHF, HF and satellite.     

Personal Attributes:

• Creative and proactive attitude.
• Professional appearance
• Open-minded and non-judgemental
• Willingness to travel all over Nigeria and internationally when required
• Service Oriented