Business Process Analyst, Change and Compliance at Health Plus Limited

Reference #: HP/CT/BPACI19
Location: Lekki, Lagos, Nigeria
Contract Type: Permanent

Job Functions

• Administration, Analytics, Compliance & Regulatory Affairs

Specification    

• Elicit, analyze and validate business functional requirements using interviews, workshops, focus groups, etc
• Conduct business process analysis
• Develop and document use cases
• Identify and document key opportunities for process improvement
• Identify, coach, coordinate and lead Process Champions to drive process improvement at functional levels
• Identify collaborative tools to enable centralized supervision of projects and ensure project visibility
• Manage all Business Process Management (BPM) projects, verify Statement of Work, track deliverables, perform monitoring and controlling and close projects
• Research process improvement tools, methodologies, technologies and best practices for process improvement efforts (developing a Business Process Management “toolkit”)
• Develop training guides, conduct user training for solution implementation and perform post deployment support
• Perform post deployment impact analysis
• Collaborate with vendors and systems analysts to understand gaps in target systems and determine where system enhancements are required

Requirements    

• A Good Degree
• Membership of relevant professional bodies
• Minimum of 2 years related work experience
• Business Modelling, Analysis and Design
• Business Process Re-engineering and Improvement
• Solution Architecture and Design
• User Interface Design Skills
• Excellent leadership & influencing skills
• Excellent planning and organization skills
• Ability to adapt to and manage change
• Excellent verbal & written communications skills
• Coaching and counselling skills
• Business writing skills
• Strong Analytical Skills
• High level of integrity
• Excellent interpersonal skills & people skills
• High level of emotional intelligence
• High level of personal effectiveness
• Time management skills
• Detail oriented
• Resourcefulness
• Negotiating skills
• Presentation skills

Salary
Market Related.