Marketing & Front Desk Representative at Bridgelanes Nigeria Limited

Job Description

• We are looking for a pleasant and Good looking Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. And will also be responsible for our Marketing both online and offline.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Will be responsible for creating and managing the company's social media
• Handle online marketing and offline for the company
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Take up marketing role and also serves as the managing director's personal assistant.

Marketing:

• Create awareness and develop the brand.
• Communicate with target audiences, build and develop customer relationships.
• Help with marketing plans, advertising, direct marketing and campaigns, source advertising opportunities and place adverts online, produce creative content, including videos and blog posts, run social media channels (e.g. Instagram, Facebook and LinkedIn) to enhance audience engagement.
• Source and secure clients.
• Arrange the effective distribution of marketing materials.
• Maintain and update customer record.
• Conduct market research, for example using customer questionnaires and focus groups.
• Develop relationships with property owners, agents and clients both internal and external.

Requirements

• B.Sc; additional qualifications will be a plus
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Corporate office wear is mandatory
• Female only and not more than 26 years of age.
• Resides in Lagos (on the island)
• Pleasant and good looking

Salary
N150,000 - N200,000.