Chief Operating Officer at Slum2School Africa

The Chief Operations Officer is a dynamic and experienced leader, fluent in English and other Nigeria languages, with a proven track record in organizational development. He or she is comfortable operating in a multi-cultural, dynamic and flexible environment. He or She works creatively to develop and manage the organization’s human resources, business practices, fundraising and communications capacity. In collaboration with the ED, board and staff, the COO will play a key role in developing and implementing long term organizational plans and strategies, using vision, strong leadership and sound management to further the organization’s mission, impact and effectiveness.

PROFILE, SKILLS AND EXPERIENCE

• Proven experience as COO or similar role in managing high-performing teams of diverse individuals in a multi-cultural business or non-profit setting.
• Experience and demonstrated comfort dealing with complex operating environments, comprising remote teams, challenging field conditions, and cultural and linguistic
• diversity.
• Strong experience in business management functions such as HR, finance, operating policies and procedures, etc.
• Demonstrable competency in strategic planning and business development.
• Knowledge and experience of Nigerian education and development sector.
• Working knowledge of data analysis and performance/operation metrics, SWOT analysis, etc.
• Outstanding organizational, management and leadership abilities.
• Excellent interpersonal and public speaking skills.
• Ability to solve problems adaptively and creatively with patience, flexibility and strong sense of humor.
• Passion for Slum2School’s mission, vision and goals.

DUTIES

• Oversee and administer the daily operations and supervise the work of relevant staff and team leaders.
• Design and implement organizational strategies, plans and procedures.
• Set and monitor comprehensive goals, and develop the systems that will drive an organizational culture of excellence, results and impact.
• Help establish policies that promote the organization’s mission, culture and vision.
• Motivate, mentor and assist staff to meet or surpass organizational goals.
• Implement effective and efficient administrative and operational processes.
• Help drive a culture of accountability and proactive donor and partner relations and reporting.
• Assist the ED, relevant management staff and partners in communications, outreach and fundraising ventures.
• Develop human resource policies and systems that contribute to employee performance, motivation and loyalty.
• Help recruit skilled talent, keeping the best employees.
• Undertake occasional regional travel to familiarization with projects, beneficiaries, team leaders and partners.

REQUIREMENTS

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metric
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus