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  • Posted: Oct 17, 2017
    Deadline: Not specified
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    We are an innovative design studio that delivers fresh and engaging creative solutions for clients who want greater attention to detail and enhanced customer experiences. Our eclectic approach is powered by our team of experienced professionals from diverse disciplines, who bring their unique perspective to the ideation, design & productions process.
    Read more about this company

     

    Client Relationship and Sales Manager

    FOR IMMEDIATE EMPLOYMENT

    The role is challenging yet rewarding and provides an opportunity to be part of a dynamic, vibrant and fast-growing startup.

    This role requires you to be responsible for meeting sales quotas for maintaining and developing relationships with clients and customers. When applying for this position, make ‘I want this exciting job opportunity’ the subject of your email.

    In your role as a Client Relationship and Sales Manager, you will perform the following functions:

    • Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
    • Advocate on behalf of clients and represent clients' needs as appropriate to senior management.
    • Constantly liaising with the production crew ensuring that they get the process cycle right and to meet with our customers budget, timeline and to specification
    • Responsible for maintaining and developing relationship with existing customers via meetings, telephone calls and emails
    • Preparing proposals and making presentations/sales pitch to prospective and existing customers.
    • Building a high-profile network database of potential customers.
    • Negotiating terms of agreement and closing out contract deals
    • Interfacing with customers and representing the organization at events and trade exhibitions
    • Preparing and providing customers with quotations, invoices receipts, and other client service documentation.
    • Responsible for ensuring all client tools, processes and checklists are utilized in the execution of all projects.
    • Liaise with suppliers to check the progress of existing orders;
    • Develop marketing strategy for the company in line with company objectives.
    • Manage all marketing for the company and activities within the marketing department; brand management and corporate identity; online and direct marketing campaigns.
    • Co-ordinate marketing campaigns with sales activities.
    • Enhance & manage social media engagement (Facebook, Twitter, LinkedIn) including daily activity and content.
    • Responsible for providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
    • Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases
    • Update and maintain CRM system.
    • Analyse potential strategic partner relationships for company marketing.
    • Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
    • Review sales performance, aiming to meet or exceed targets
    • Feed future buying trends back to employers;
    • Monitor and report on the effectiveness of marketing communications.
    • Support sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.
    • Monitor and report on effectiveness of marketing communications by collecting, analyzing, and summarizing sales data
    • Analyze potential strategic partner relationships for company marketing.
    • Develop and maintain relationships with marketing influencers.
    • Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
    • Participate in creative and “brainstorming” sessions with staff
    • Proactively communicate observations that will improve the efficiencies and success of the company.
    • Coordinate community outreach and philanthropic initiatives.

     DESIRABLE QUALITIES

    • Passionate about making a positive difference and adding value
    • A love of reading and all things books.
    • 2‐5 years of experience in sales/client service/marketing role
    • Professional business presence and a keen understanding of business concepts.
    • An understanding of budgeting and financial management.
    • Experience working with an agency
    • Experience meeting sales target
    • Strong research skills and an ability to look past the numbers.
    • Enthusiastic, proactive and confident.

     QUALIFICATIONS

    A Bachelor’s Degree or a Higher National Diploma in Business or a related field is required

    go to method of application ยป

    Administrative and Operations Associate

    Details:

    This role is challenging yet rewarding and provides an opportunity to be part of a dynamic, vibrant and fast-growing startup.

    This role requires you to be responsible for all aspects of administrative management, directory maintenance, logistics, equipment, and storage. When applying for this position, make ‘I want this exciting job opportunity’ the subject of your email.

    In your role as Administrative and Operations Associate, you will perform the following functions:

      • Attend business development meetings and other meetings as required, to give strategic production input.
      • Supervise delivery of products.
      • Assist in Identifying product improvements or new products.
      • Work with the other internal teams to ensure reports are submitted as required for various workflows and be involved in developing and delivering current and future reports relating to production.
      • Be responsible for calendar management requiring interaction with internal staff and external executives and assistants, clients, consultants and vendors.
      • Monitor, record, submit and reconcile expense reports
      • Assist with all aspects of administrative management, directory maintenance, logistics, equipment, and storage
      • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; sourcing for suppliers (vendors) and submitting invoices'
      • Perform multifaceted general office support
      • Take detailed minutes of all internal minutes
      • Manage mailing or distribution lists as needed
      • Ensure operation of supplies by completing preventive maintenance requirements; calling for repairs; maintaining supplies inventories.
      • Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
      • Manage activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met
      • Continually review freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
      • Assists in special projects on an as-needed basis with other staff members.

    • Participate in creative and “brainstorming” sessions with staff
    • Proactively communicate observations that will improve the efficiencies and success of the company.

    • Any other duties as assigned.

    DESIRABLE QUALITIES

    • Passionate about making a positive difference and adding value
    • A love of reading and all things books.

      • Extensive comprehension of standard office administrative practices and procedures
      • 2‐5 years of experience in administrative/operations role

    • Professional business presence and a keen understanding of business concepts.
    • An understanding of budgeting and financial management.

    Accounting skills and will be an added advantage.

    • Strong administration and research skills and an ability to look past the numbers.
    • Enthusiastic, proactive and confident.

     QUALIFICATIONS

    • A Bachelor’s Degree or a Higher National Diploma (preferably in Accounting)

    Method of Application

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